InstaCart automatically tacks on a 10% "Service Fee" to every order you place, only you lot can actually opt-out of this fee to salve 10% on every InstaCart order you place.

Update: Since we wrote this article in January 2018, Instacart has changed its policies. Instacart now charges a service fee for v%, with a minimum of $two. Yous tin no longer choose to waive the service fee.

This 10% fee is separate from the tip. We encourage you to tip your delivery person subsequently the delivery—or earlier the delivery—because that tip actually goes directly to the person doing the work. The optional 10% fee goes to InstaCart.

To opt out of the service fee, place an lodge through InstaCart unremarkably. When you get to the last screen that shows your payment details and the price, tap the "Edit" button to the right of the "Service fee" option above the subtotal.

On the Service fee page, tap the "x%" option, and and so select "Waive ($0)" to opt out of the service fee. Y'all can also add a tip from here, or you can tip your delivery person afterwards the delivery.

Later selecting the Waive option, tap "Save" to confirm your changes. Back on the main club screen, the service fee should at present cost $0. Tap "Place order" to place your order.

Opting out is something yous'll take to do with every order you make; it's not a persistent setting. Too, if you decide to go back and brand changes to your order, InstaCart volition re-enable the service fee and you'll have to opt out of it once again once yous reach this screen.

The "Learn more than" link on the Service Fee screen takes yous to this page on InstaCart'south help website, which explains that "Instacart uses the service fee to operate our service and provide you with the best service possible. The service fee is non a tip and does not go directly to the shopper delivering your order."

InstaCart manifestly uses role of this service fee to pay its shoppers, but you can ensure your shoppers get paid better by tipping them direct.

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